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Question

List and discuss the three elements of the dependability dimension of customer service.

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EYS***764 2019-09-16 11:44:53
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Solution Preview

The three elements in the dependability dimension are the consistency of order cycles, Safe delivery of goods and the delivery completeness when comparing the order as what is on the purchase order compared to the bill of lading and what is actually in the shipment. Consistent order cycles regardless of amounts allow suppliers to expect a PO request and schedule a 

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