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Question

  1. If Rundle decides to go ahead with this project how might it learn from the Starbucks experience?
  2. What specific obstacles may lay in the path of this new product-line introduction and how might they be overcome? 
  3. What would you recommend and why?
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Solution Preview

There were many lessons that can be learnt by other companies, like TRC, on their moves towards becoming socially responsible (Argenti, 2004). These are:

• Making cautious business moves that can avoid offering a chance for social activists and NGOs to target your business operations as NGOs usually target socially responsible firms as platform for conveying their message to the entire industry

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