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  1. Since violated expectations often lead to conflict for individual and team relationships, explain some of the most common expectations that leaders and subordinates often violate. Share personal work-related or community-based examples to solidify your understanding of the concept. In addition, discuss how these types of problems were handled in your workplace or team-building scenario. Were the methods used correct or incorrect? Explain your answer.
  2. Select one of the team mediation techniques (negotiation, role clarification, or start-stop-continue), and describe how you would use this technique to defuse a team conflict situation. Include an example of one of the techniques that you have witnessed in your work environment.
  3. Identify some of the sources of conflict often experienced in teams. Select one of the sources and describe an exercise the team could utilize to overcome the conflict.

 

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Solution Preview

While doing a task or managing a project everyone tends to violate expectations. It is very common for team members or even for the leader to not live up to the expectations. Generally, people expect from others to do their work properly than to take own charge and responsibility in completing the task. Communication plays an important role and 

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