Continuing using the same case study selected in Week 1, either the Independent Auto Sales and Service (IAS) or Network Nutrition Distributors (NND) case. Work with the same Case Study team members to answer the Strategy Planning Questions listed on page 177 at the end of Chapter 10. As a team, answer the homework questions collaboratively, rather than dividing the questions among the team members, and work together using online solutions approved by your instructor to communicate with each other and write collaboratively. Answer all four questions (including all sub-questions) completely—your response should be at least 200 words, properly formatted, clearly written and organized, and checked for spelling and grammar. Make sure to include a title page.
1. Identify some core values of this organization as best as you can. What do they believe in (beyond organizational success or profitability)? How might their revealing these values to customers and employees create opportunities to exceed expectations? How can they translate core values into actions to produce A-plus value, thus strengthening relationships?
The company’s core values mainly focus on being respectful towards each other, thoughtful of what others are saying and being kind to all. These 3 key points if kept in mind properly then the organization can be termed as one of the best. Different companies have their own set criteria which might be helpful to then in establishing good customer
