Explain how value and perceived value can be used to exceed customer expectations.
Explain how providing accurate and timely information can be used to exceed customer expectations
Explain how value and perceived value can be used to exceed customer expectations.Explain how providing accurate and timely information can be used to exceed customer expectations
Per the text, "value is the perception of quality relative to cost" . Which means even if you have a great product, its value is only as good as other perceive it to be.