1. Which of the following is NOT one of the training and development challenges that organizations face?

• A younger workforce
• Rising costs of training and development
• Globalization
• Increasing diversity

2. ______ is one of the methods used for establishing pay grades. It links job evaluation points and data from pay surveys to identify how these two factors relate to job value.

• Pay range
• Market banding
• Market line
• Job evaluation data method

3. According to General Motors's findings, how much money does an obese employee annually cost the company in health services?

• Less than $1000
• $1000 - $3000
• $3000 - $5000
• More than $5000

 4. Which of the following is NOT one of the three powerful behavioral reinforces that have consistently emerged as effective in the workplace?

• Money
• Career advancement opportunities
• Recognition
• Feedback

5. Which of the following is NOT one of the three factors that should be addressed during the training design stage to keep the training effective?

• Learning styles
• Instructor readiness
• Transfer of learning
• Learner readiness

6. Benefits do NOT help employees satisfy which of the following basic needs?

• Maslow's physiological needs
• Alderfer's existence needs
• Vroom's expectancy
• Herzberg's hygiene factors

7. ______ is the approach an organization utilizes to implement its philosophy and value system regarding pay.

• Job classification systems
• Pay structures
• Pay grades
• Pay ranges

8. Which of the following is NOT true about workers' compensation?

• It provides financial compensation.
• Is covers employees injured in the course of employment.
• It covers rehabilitation services.
• Its cost is shared between employees and employers.

9. Which of the following is NOT true about the current demographic trends in the workforce?

• The number of women in the workforce today is almost equal to the number of men.
• 70% of men reported that they would take a pay cut to spend more time with family.
• About 80% of couples have single-income households.
• One in three children is born to a single mother.

 10. ______ refers to a process that provides employees with opportunities to obtain the necessary knowledge, skills, and abilities (KSAs) that enable them to perform their current job-related duties more effectively and responsibly.

• Career advancement
• Employee development
• Succession planning
• Employee training

11. Which of the following presents the correct order for the steps involved in designing and implementing an effective benefits plan?

• Consulting employees, setting program goals, communicating the plan, monitoring costs, monitoring utilization, assessing the program
• Communicating the plan, consulting employees, setting program goals, monitoring costs, monitoring utilization, assessing the program
• Setting program goals, consulting employees, communicating the plan, monitoring utilization, monitoring costs, assessing the program
• Setting program goals, consulting employees, communicating the plan, monitoring costs, monitoring utilization, assessing the program

12. Which training evaluation method accounts for the Hawthorne effect, and is useful in comparing alternative types of training?

• Post-measurement
• Post-measurement with a control group
• Pre-/post-measurement with a control group
• Pre-/post-measurement