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Question

Read “Mini Case Study: IT Planning at ModMeters” on pp. 69-71. Summarize the overall viewpoint of the case study. Do you feel that the communication skills between the business managers and the IT managers were in need of improvement in this case? Why or Why not? Did you notice any obstacles in effective communication among individuals in the organization? If so, please explain. How do you feel that the business-IT communication could be improved? How would you characterize the nature of the business-IT relationship in this case? How could each of the four components mentioned in your textbook help strengthen the relationship? Indicate any professional and/or nonprofessional behaviors that you noticed in this study. Discuss methods for improving professionalism within this organization.In addition, develop an IT planning process for ModMeters to accomplish the demands as set out in the Case Study.

ModMeters.pdf
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