Introduction (30 points) Begin with an introduction, including your thesis statement. The Introduction answers the following questions:

Provides background information

• What is the thesis or main idea of the case study?
• What are the relevant key points about the organization?
• What are the relevant key points about the situation?
• What are the ethical and diversity issues related to this case?
• Method (60 points) At a minimum, this is to be a main section and heading in your paper. You may use additional major headings if you wish, and you will probably also want to use subheadings. The Method section answers the following questions:
• What is the situational analysis of the problem or issue? (A SWOT analysis is suggested here.)
• What are the causes/effects of the situation or problem?
• How did the problem or issue evolve (overnight or overtime)?
• How can course concepts be applied to provide greater understanding of the situation?
• How will ethical and diversity issues be addressed?
• Results/Discussion (60 points) At a minimum, this is to be a main section and heading in your paper. You may use additional major headings if you wish, and you will probably also want to use subheadings. The Results/Discussion section answers the following questions:  
• How can the problem or issue be solved?
• What specific recommendations can be made for improving the situation?
• Using course learning's, explain your rationale for these suggestions .
• How will these recommendations, if implemented, enhance organizational effectiveness?

How will ethical and diversity issues impact your recommendations?

References (20 points) Per APA, start the "References" section on a new page after the last page of your last section of the paper. This heading is centered. List your reference materials in alphabetical order by author's last name using a hanging indent (first line of each reference is flush with left margin, and additional lines of that reference are indented as a group a few spaces to the right).