Question 1.  Which of the following is most appropriate in describing the quality efforts undertaken with the Frederick Taylor management philosophy?

• Statistical process control
• Extensive use of quality circles
• Widespread use of inspection
• None of the above

Question 2.  Final intent of inspection should be all of the following except which one?

• To allow other workers to concentrate on output quantity rather than quality
• To gather information on the process
• To discover and help resolve production problems
• To judge the quality of manufacturing
• 
   

Question 3.  Which of the following is a team whose members gather to solve a specific problem and then disband?

• Problem-solving team
• Project team
• Virtual team
• Self-managed team

Question 4.  In times of change, organizational learning benefits more from _____ leadership.

• transaction
• transformational
• declining
• stagnant